Thursday, October 20, 2016 - 11:28

ISP Copper Performance Gap

ADSL and VDSL show a considerable spread in performance for NZ webpage download times, Vodafone ADSL takes twice as long as the best ADSL Slingshot,  the worst VDSL Voyager takes almost twice as long as Spark.  73% of NZ households depend on ADSL to see their favourite websites.


Wednesday, October 12, 2016 - 14:35
Do all ISPs link to Australian cities directly?

Domain Name Server (DNS), and Latency Performance are important measures of internet performance.  Our quarterly results show little change from last quarter, where Vodafone latency to Sydney, and 2Degrees latency to Melbourne are so large they may go via the USA to get to the peering exchanges we link to.  These are important metrics, as a very large proportion of NZ traffic goes to and from Sydney, and Melbourne is a major centre in the region. Latency can and will impact small file downloads (eg websites), gaming, and potentially video or voice.

Friday, September 23, 2016 - 14:20
The Need for Speed

Throughout August all 4 major ISPs with Fibre 100 service options (Vodafone, Spark, 2Degrees and Orcon), delivered more than 100Mb/s at all times. In addition, MyRepublic improved significantly at 9pm from previous months to 89% at 9pm.

TrueNet focused on the webpage download capability for ADSL this month, because our tests showed a wide spread of results with Slingshot being the standout performer, and Flip not far behind.

Five ISPs are achieving better than 95% of maximum possible speed for ADSL, and VDSL.  (ADSL - Flip, 2Degrees, Spark, Slingshot, and Orcon), (VDSL - Voyager, Spark, 2Degrees, Orcon, and Slingshot).

Friday, August 26, 2016 - 13:20
Big Variation between ISPs for ADSL 

The 2:1 spread of times taken to download websites on ADSL suggests important differences between ISP connectivity to NZ and USA websites.  This is much larger than would be expected for random events.

TrueNet is looking for volunteers for our ADSL panelist pool because many of our panelists have migrated to new technologies.  Upgrading is not possible for many consumers, and we want to continue measuring ADSL.  If you are interested please visit our Volunteering or our FAQ page  for more detail - being a panelist helps improve NZ internet performance, but also has personal benefits.

After a couple of months of very high quality copper performance from all ISPs, this month congestion is rising again.  ISPs need to maintain capacity as demand growth increases over time.


Help us compare broadband performance in New Zealand or Australia; in return we provide you with a double reach Wifi on our probe PLUS charts that show your connection performance compared to others on your ISP.

Links - register for news updates in the "Volunteer Newsletter" box

We need volunteer panelists, especially Trustpower

Trends; speed (Prices coming soon)

Monthly comparisons of ISPs

Internet Connection Prices

Copper; ADSL or VDSL?

Internet Technologies explained

TrueNet broadband speed test methodology

Tips for improving Internet performance


Other Links

TrueNet's successful monthly report comparing Internet Service Providers, is sponsored by The NZ Commerce Commission.


ISP Survey

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Monthly Reports